Bargold Storage Systems LLC
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Frequently Asked Questions
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  • I have a compliment, who can I call?
  • Can I transfer my storage unit to the new Shareholder/ renter?
  • I have been near the top of my building's waitlist for a long time. Why have I not been called?
  • Why was I skipped on the waitlist?
  • What do I do if I lost my Key?
  • Can I get a second key?
  • Who has access to my storage unit and the storage area?
  • What if I paid for a replacement key and I find the original, what do I do?
  • How do I vacate my storage unit?
  • As many storage facilities do, do you have a way for me to get storage/moving supplies?
  • Why am I still being charged for a unit I have vacated?
  • What is the charge for not returning the storage area key at the end of my occupancy?
  • What if I sent in my vacate request but now I do not want to vacate?
  • Why is Bargold removing all of the units?
  • Why am I not getting a check back with my bank statement?
  • Why is it taking so long for Bargold to process my payment?
  • What is the easiest way to pay my bill?
  • Why can't I get a bill?
  • Why am I not receiving email bills?
  • Why did you increase rents last month?
  • I see mold and mildew forming on belongings in my unit. Who should I call?
  • There are items in the aisle and on top of the units. What should I do?
  • Who is responsible for cleaning the room and changing light bulbs?
  • There are insects in the room and I see mice droppings, what can I do?
  • Why is the room so hot and humid?
  • What is the grey film on the inside of my unit?
  • What do I do if my items became damaged by water?
  • What can I do about an odor or substance coming from a storage unit?
  • Can I alter my storage unit or can I simply have another chrome rod?
  • Can I share a unit?
  • What if my storage unit gets broken into?
  • How do the open houses work?
  • Does Bargold have insurance for my belongings?
  • Can I store expensive items?
  • There is someone loitering in the storage area, what should I do?
  • What should I do if I see someone storing something they shouldn''t?
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